All orders placed on august-november.com are handled and shipped by DHL. However, we reserve the right to choose the logistics service. Please allow up to 48 business hours for your order to process. Standard deliveries within Germany are calculated with 4,99 Euro. For Europe-wide deliveries we charge 13,99 Euro and for international standard deliveries 18,99 Euro. After ordering, we will send you a tracking number along with a confirmation of your order, which you can use to keep track of your order. All orders are shipped out of Berlin, Germany. Please note that Saturdays, Sundays and holidays are not included in the shipment time. All orders sent by august-november.com are insured against theft and accidental damage up to the time of receipt. This insurance coverage expires after the delivery note is signed by the recipient.